Approve Service Request Page: Change Property

Benefit: The coordinator can now correct or change the property assignment on the service request. When approving a service request, staff can now change the property assignment on the Approve Service Request page. This field is changed by a dropdown menu that is...

Work Order Created page: Complete and Close button

Benefit: Adding this button enables more efficient logging and evaluation of work that has been completed. When a staff user with work order edit creates and assigns a new work order, a button is now displayed to enable them to complete and close the work order at the...

Configuring Common Requests

Clients can have a dropdown of common requests available to their requesters for the Nature of Request field. Below is how it looks to the end user. The requester can either select a common request from a dropdown (once a client administrator configures it) or can...