PropertyTRAK has completed a SOC 2 Type II audit, marking an important step in strengthening how the platform supports secure, reliable facility management operations.

About the Audit

The SOC2 audit was conducted by an independent third-party accounting firm specializing in information security assurance and reflects the systems and processes PropertyTRAK has built to manage and protect client data.

For the organizations that rely on PropertyTRAK to support day-to-day operations across multiple facilities, teams, and vendors, this milestone reinforces both the reliability of the platform and the standards behind it.

What SOC 2 Means in Practice

SOC 2 is a framework developed by the American Institute of Certified Public Accountants that evaluates how organizations manage customer data and maintain system performance. Rather than focusing on a single feature or capability, it looks at the underlying systems and processes that support a platform over time.

PropertyTRAK’s audit includes criteria related to security and availability, two areas that are central to how facility teams depend on the platform every day.

A Measured Investment in Security and Reliability

Over the course of nearly two years, the PropertyTRAK team focused on documenting, refining, and strengthening the processes that support the platform. The goal was not simply to complete an audit, but to ensure that the way the company operates could stand up to independent evaluation.

As PropertyTRAK continues to expand its footprint across financial institutions, nonprofit organizations, museums, commercial properties, and other multi-site environments, the expectations around vendor security and system reliability have increased as well.

Completing a SOC 2 Type II audit reflects a deliberate investment in meeting those expectations.

Supporting Organizations with Higher Standards

As adoption of facility management software continues to grow, particularly in regulated and compliance-driven industries, security due diligence has become a standard part of the evaluation process.

For organizations in banking, healthcare, and nonprofit environments, vendor selection often includes a detailed review of how systems are managed, how data is protected, and how reliably the platform performs.

Completing a SOC 2 Type II audit helps PropertyTRAK meet those expectations and provides a clearer, more structured way for prospective clients to understand how the platform is built and maintained.

Reinforcing How PropertyTRAK Operates

The completion of this audit reinforces the broader approach PropertyTRAK takes to security and operational integrity.

That includes how access to systems is managed, how performance is monitored, and how processes are continuously evaluated and improved. It also reflects a commitment to transparency, giving clients greater visibility into the standards behind the platform.

For existing clients, this provides additional confidence in the systems they already rely on. For prospective clients, it helps reduce uncertainty during the evaluation process.

Built for Complex, Multi-Site Environments

PropertyTRAK is designed for organizations managing multiple facilities, assets, and operational workflows.

In those environments, consistency and reliability are critical. Teams depend on accurate information, predictable system performance, and tools that support coordination across locations and personnel.

Completing a SOC 2 Type II audit supports these needs by reinforcing the structure and discipline behind the platform, ensuring it can continue to meet the demands of organizations operating at scale.

Learn More

Organizations interested in learning more about PropertyTRAK’s approach to security or requesting access to the SOC 2 report can contact us here or call 913-888-0810.