Multi-Department Projects

by | Jul 8, 2020 | Education

Projects: multi-department collaboration For clients using departments, a client administrator or global staff user can create a global project that has tasks in different departments. Department staff will see a global project in their project list only if the...

Exporting Calendar Events

by | Jul 8, 2020 | Education

Requesters and staff users can export Calendar events to Outlook or other formats. Calendar Individual Event Export First, click on the linked event in the calendar view. Second, use the dropdown menu in the Export Calendar field to select type of calendar to export....

Setting departments for the service request form

by | Jul 8, 2020 | Education

Departments need to be set whenever an existing user group is assigned to an additional property. A department is a distinct staff work team, for example: Facilities, Information Technology. Each department has its own equipment, work orders, staff users, and...

Limiting Staff Access: Divisions

by | Jul 8, 2020 | Corporate Headquarter

Division A division is a level used to limit staff access by location. Divisions can be used to segregate properties according to regions, campuses, and properties or groups of properties. Staff in the Top Level have access to all divisions and properties. Divisions...

Limiting Staff Access: Departments

by | Jul 8, 2020 | Corporate Headquarter, General

Department A department is a distinct staff work team, for example: Facilities, Information Technology. Each department has its own equipment, work orders, staff users, and projects. Departments span all divisions and properties. Staff in the Global department have...