From Grocery Store to Healthcare Hub: How Compass Health Used PropertyTRAK to Transform Operations
To manage the complexity of this high-stakes transformation, Compass Health relied on PropertyTRAK, their CMMS partner since 2016.
Photo Credit: medicalaid.org
Summary
Compass Health Network transformed a vacant 61,000 sq ft grocery store into the Festus-Truman Community Health Center, uniting family medicine, pediatric and behavioral health, dental, and vision services under one roof to serve Jefferson County and beyond . Leveraging PropertyTRAK’s CMMS, the team bulk-imported over 1,700 assets, applied QR-code tagging, and deployed custom work orders—achieving 90 percent asset readiness by Day One and ensuring seamless operational launch and ongoing maintenance efficiency .
Client Overview
Client: Compass Health Network
Location: Festus-Truman Center, Festus, MO
Industry: Integrated Healthcare
Facility Size: 61,000 square feet
Services Offered: Family medicine, pediatrics, behavioral health, dental, vision, wellness programs
The Challenge
Compass Health Network faced a major challenge: converting a vacant supermarket into a 61,000-square-foot integrated health center in Jefferson County, Missouri. The goal was to open a facility that delivered multiple health services under one roof—and have it fully operational on day one. With over 1,700 assets to track, evolving logistics, and a tight timeline, the Compass Health team needed a solution to keep every moving part organized.
The Solution
To manage the complexity of this high-stakes transformation, Compass Health relied on PropertyTRAK, their CMMS partner since 2016.
Using PropertyTRAK, the team was able to:
- Schedule and manage site visits and construction walk-throughs
- Import more than 1,700 assets using a streamlined bulk upload template
- Generate and complete service requests during facility setup
- Label equipment with QR codes for asset tracking, maintenance, and auditing
- Establish preventive maintenance schedules from the beginning
The Results
- 90% of assets labeled and tracked before opening
- Building opened on time and fully operational
- 14,000+ assets managed across 120+ Compass Health facilities
- Long-term maintenance planning is already in place
“PropertyTRAK continues to play a critical role in how we manage our facilities. Their tools—from asset tracking to QR code-enabled service requests—help us maintain a high standard of care and responsiveness across every location we serve.”
— Daniel Grzenia, Chief of Facilities, Compass Health
Why It Matters
The newly opened Festus-Truman Center is more than a healthcare facility—it’s a community hub offering meeting rooms, cooking classes, and integrated care services under one roof. With PropertyTRAK operating behind the scenes, Compass Health is well-equipped to keep the building running smoothly for years to come.
From renovation to readiness, Compass Health’s use of PropertyTRAK is a model for any organization planning a new facility or seeking to modernize its operations.
Want to See What’s Possible?
If your organization is planning a new facility—or simply wants to improve how you manage the ones you already have—PropertyTRAK is here to help.
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There are many more great features and customizations than we can pack into our website, so give us a few minutes of your time and we’ll tell you all about what PropertyTRAK can do for your business. Small, medium, or large, we are your operations and maintenance solution!