TRAINING & SUPPORT

Comprehensive & Customized

The importance of customized and on-demand training and support for your new CMMS cannot be overstated. That’s why PropertyTRAK offers comprehensive support services ranging from unlimited phone support, quick email responses, and onboarding assistance by seasoned professionals, to personalized training sessions and an extensive knowledge library.

We prioritize your success by offering unlimited phone support and ensuring quick responses to message or email support requests. Our experienced professionals provide a configuration process along with consulting and onboarding assistance to guarantee a smooth integration of PropertyTRAK into your operations. We go the extra mile by assisting in system set-up and initial data uploads for staff, vendors, assets, and inventory. Tailored user training sessions conducted via the internet focus on user roles and module capabilities, ensuring your team is proficient in utilizing our platform effectively. Access user-friendly online support materials and a searchable knowledge library to find answers at your fingertips. Our commitment extends to daily monitoring of your Level of Service, ensuring timely access to your crucial data. Additionally, client usage audits and re-training sessions are available to continually optimize your experience.

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Plans & Pricing

SCHEDULE A DEMO

There are many more great features and customizations than we can pack into our website, so give us a few minutes of your time and we’ll tell you all about what PropertyTRAK can do for your business. Small, medium, or large, we are your operations and maintenance solution!

CLIENT SPOTLIGHT

95% RETENTION OVER 25 INDUSTRIES

REQUEST. APPROVE. WORK. RESULTS.

Total control in the

START A SERVICE REQUEST

There's no better place to initiate a service request than where the service is needed. Open a service request right from your phone or tablet.

SCAN QR CODE TO TRACK & SERVICE

PropertyTRAK provides unique QR codes to tracks assets and equipment. When it's time for inventory or service, a quick scan ensures accuracy and compliance.

MANAGE PROPERTIES & EQUIPMENT

With the ability to attach photos and documents, details about properties, equipment acquisition, maintenance logs, and financial data are all at your fingertips.

COMMUNICATE WITH TEAM & VENDORS

Automated email and instant messaging capabilities keep the team and outside vendors in the loop and on-task, increasing productivity, saving money and time.

plans & pricing

palm of your hands.

TRACK WORK ORDER PROGRESS

Easily sort Work Orders by priority, department, and even common requests. Extensive reporting tools provide a complete history of staff, properties, and more with just a few clicks.

RESERVE A MEETING ROOM

Our new floorplan interface lets you see room layouts, as-built drawings, available equipment, furniture and more. Check the calendar and reserve a room for your next meeting.

INITIATE EMERGENCY RESPONSE PLANS

When emergency strikes, time is of the essence so the PropertyTRAK app offers customizable rapid response plans and critical messaging at your fingertips.

MANAGE PROJECTS & CALENDARS

PropertyTRAK provides a flexible calendar for tracking tasks, projects, and staff. Work orders are automatically added so you never miss a request or status update.