{"id":230743,"date":"2022-04-14T13:32:26","date_gmt":"2022-04-14T18:32:26","guid":{"rendered":"https:\/\/www.propertytrak.com\/site\/?p=230743"},"modified":"2023-07-11T16:09:39","modified_gmt":"2023-07-11T21:09:39","slug":"fmlink-university-saves-120000-annually-with-cmms","status":"publish","type":"post","link":"https:\/\/www.propertytrak.com\/site\/fmlink-university-saves-120000-annually-with-cmms\/","title":{"rendered":"University saves $120,000 annually with CMMS"},"content":{"rendered":"\n\n\n\n[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;24px|||||&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221; da_disable_devices=&#8221;off|off|off&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.18.0&#8243; _dynamic_attributes=&#8221;content&#8221; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat||||||||&#8221; text_font_size=&#8221;30px&#8221; text_line_height=&#8221;1.4em&#8221; header_2_text_align=&#8221;center&#8221; header_2_font_size=&#8221;30px&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221; locked=&#8221;off&#8221;]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IiIsImFmdGVyIjoiIn19@[\/et_pb_text][et_pb_divider _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; show_divider=&#8221;off&#8221; height=&#8221;500px&#8221; background_image=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9mZWF0dXJlZF9pbWFnZSIsInNldHRpbmdzIjp7fX0=@&#8221; _dynamic_attributes=&#8221;background_image&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; custom_margin=&#8221;||2vw||false|false&#8221;]<div class=\"wpd_blog_list__content\">\n<p>Software-driven facilities management systems allow facilities managers in the banking industry to streamline processes and enhance operating efficiency in all aspects of maintenance, communication, and automation. Interruptions in banking service quality or physical bank access by the customers, for any unexpected maintenance service request, can have a negative impact on bank operations and public opinion. Fortunately, banks can now utilize software that allows them to strategically manage their facilities and keep operations running smoothly.<\/p>\n<p>When the facilities manager can utilize a software-based<span>\u00a0<\/span>work order management system<span>\u00a0<\/span>to coordinate service and maintenance requests more efficiently, as well as handle numerous work orders and manage activities across the branches of the bank, the result is a cost benefit to the institution that greatly outweighs the cost of purchasing and implementing the facilities management software application.<\/p>\n<p>Additionally, a web-based<span>\u00a0<\/span>facility maintenance software<span>\u00a0<\/span>application will allow the facilities manager to oversee maintenance and service operations wherever they have access to an internet connection for their laptop, smart phone or other mobile device. In situations where there are a large number of branches to be managed, the web-based systems are preferable due to their ability to reduce redundancies, improve communication, and limit the drain on IT staff.<\/p>\n<p>A regularly-scheduled equipment maintenance management program for everything from money counters to elevators will also help to minimize business interruptions. This should also reduce long-term operational costs at each branch location.<\/p>\n<p><strong>Benefits of Facilities Management Applications for the Banking Industry:<\/strong><\/p>\n<ul>\n<li>Allows you to easily create and assign work orders<\/li>\n<li>Improve service times from request to completion<\/li>\n<li>Automatically route work orders to facilities managers<\/li>\n<li>Receive instant acknowledgment of work order acceptance<\/li>\n<li>Create and assign work orders for any future date<\/li>\n<li>Track labor hours and supplies used for work orders<\/li>\n<li>Maintain relationships with outside maintenance vendors<\/li>\n<li>Search for specific work orders and review or change details<\/li>\n<li>Analyze work order history and evaluate maintenance operations<\/li>\n<li>Maintenance management system included<\/li>\n<li>Improved service and enhanced efficiencies<\/li>\n<li>Improve operations that impact customers<\/li>\n<li>Reduce long-term operational costs<\/li>\n<\/ul>\n<p>PropertyTrak by AirMass is an integrated suite of desktop applications that was developed to help facilities managers in mid-sized to large credit unions and banks (6 to 250 banking locations) with scheduling, tracking and managing maintenance for each facility (including branch headquarters, ATMs, and supermarket banking centers). In addition, PropertyTrak helps facilities managers in the banking industry reduce business processes and streamline operations.<\/p>\n<\/div>\n<footer class=\"wpd_blog_list__footer\"><\/footer>[\/et_pb_divider][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<header class=\"entry-header\">\n<div class=\"entry-sub-title\"><strong>Automating maintenance operations results in more management control, enhanced FM services, and lower costs<\/strong><\/div>\n<div class=\"entry-sub-title\"><strong><\/strong><\/div>\n<div class=\"entry-sub-title\">\n<p>An integrated PropertyTRAK solution for Operations Maintenance has empowered and amplified the Kansas City University staff\u2019s ability to efficiently accomplish more. Financial benefits of more than $120,000 annually are accruing directly to the University due to the system\u2019s capability to control staff size while extending the useful life of assets.<\/p>\n<\/div>\n<\/header>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;2_5,3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;#0d73be&#8221; header_3_line_height=&#8221;1.6em&#8221; global_colors_info=&#8221;{}&#8221;]<header class=\"entry-header\">\n<div class=\"entry-sub-title\">\n<h3>KCU manages 600,000 sq.ft.<\/h3>\n<p>Kansas City University provides medical education for physicians. Based in Kansas City, Missouri, for more than a century, in 2019 KCU added a campus in Joplin, Missouri, for a total building space of 600,000 sq. ft.\u00a0 Services for classrooms, laboratories, biomedical research, and a medical simulation facility are provided by a staff of 40 technicians and managers.<\/p>\n<h3>Previous Operations\u2019 Workflow &amp; Asset Management<\/h3>\n<p>Most efforts were focused on reactive maintenance with little time for planning improvements and sustaining them. Spreadsheets listing facilities, equipment, and scheduled work were kept in synch, when possible. Administrative managers, professors, and teaching assistants often placed<\/p>\n<\/div>\n<\/header>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.propertytrak.com\/site\/wp-content\/uploads\/2022\/04\/PropertyTRAK_Case-Study-KCU_600_1-1.png&#8221; title_text=&#8221;PropertyTRAK_Case-Study-KCU_600_1-1&#8243; force_fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;right&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;#0d73be&#8221; header_3_line_height=&#8221;1.6em&#8221; global_colors_info=&#8221;{}&#8221;]<header class=\"entry-header\">\n<div class=\"entry-sub-title\">\n<p>multiple calls or emails to the department for needed service.<\/p>\n<p>Vendors managed their own schedules for planned service calls. Extra expense was incurred for unforeseen and unplanned emergency work. The bottom line could only be improved with more effective workflow management and preventive maintenance scheduling.<span>\u00a0<\/span><strong>\u00a0<\/strong><\/p>\n<h3>Key Concerns<\/h3>\n<ol>\n<li>Schedule Preventive Maintenance to improve equipment reliability.<br \/>Goal: 80 percent Preventive Maintenance, 20 percent Reactive Service.<\/li>\n<li>Workflow organization for responsiveness, consistency of services, and compliance with regulations.<\/li>\n<li>Mobile access of assignments and records to improve efficiency on either campus.<\/li>\n<\/ol>\n<h3>Change Decision<\/h3>\n<p>A backlog of service needs grew even with continued growth in staff expense and vendor emergency charges. KCU management had expressed concern about the university\u2019s image, so a better way to operate and manage resources had to be found.<\/p>\n<h3>The Solution<\/h3>\n<p>Four weeks after selection of PropertyTRAK CMMS, the system was in use for day-to-day operations at the Kansas City campus. Priority Lists and Dashboards to manage work orders quickly improved response times.\u00a0 A consistently higher level of services was attained with Checklist procedures guiding the work. Customizable reports are generated and shared with the management team to document improvements and sustainable costs of operation.<\/p>\n<h3>Uniquely Solved Concerns<\/h3>\n<ol>\n<li>Preventive Maintenance work is set up once and then the system can automatically generate<span>\u00a0<\/span><a href=\"https:\/\/www.propertytrak.com\/site\/work-smart-with-automated-recurring-work-orders\/\" target=\"_blank\" rel=\"noopener\">Recurring Work Orders<\/a><span>\u00a0<\/span>on schedule.<span>\u00a0<\/span><a href=\"https:\/\/www.propertytrak.com\/site\/qr-code\/\" target=\"_blank\" rel=\"noopener\">Integrated QR Code technology<\/a><span>\u00a0<\/span>enhances tracking Assets and Work Order efficiency. On-site Staff scan the QR code to verify they are performing maintenance on the proper unit. Accurately documented maintenance reduces equipment failures and unplanned costs.<\/li>\n<li>Automated notifications of work assignments make the entire staff more aware of the expected priorities. Regulatory compliance and consistency are improved when work orders use<span>\u00a0<\/span><a href=\"https:\/\/www.propertytrak.com\/site\/critical-equipment-management\/\" target=\"_blank\" rel=\"noopener\">Checklist Protocols<\/a><span>\u00a0<\/span>to direct on-site work and documentation. The system logs and tracks all service requests and work orders through completion. Improved responsiveness and consistent performance produce higher quality services.<\/li>\n<li>The cloud-based solution makes new information immediately available to PropertyTRAK Users on the Mobile App and the PC browser. The easy-to-use<span>\u00a0<\/span><a href=\"https:\/\/www.propertytrak.com\/site\/3-reasons-why-technicians-need-mobile-access\/\" target=\"_blank\" rel=\"noopener\">Mobile App<\/a><span>\u00a0<\/span>can complete Work Orders even from areas where connectivity is temporarily off-line. Vendors can use the Mobile App to improve their response times and job communications. Real-time data access contributes to workflow management, documentation, and performance.<\/li>\n<li><a href=\"https:\/\/www.propertytrak.com\/site\/budget-time\/\" target=\"_blank\" rel=\"noopener\">Multiple Departments<\/a><span>\u00a0<\/span>can share PropertyTRAK to improve overall organizational efficiency. Service requests are submitted directly to the responsible Department for improved response time.<\/li>\n<\/ol>\n<h3>Resulting Impact &amp; Cost Savings<\/h3>\n<p>PropertyTRAK provided the Operations Department with the ability to improve processes, efficiency, and quality standards with minimal staff growth. With the easy-to-use software and Mobile App, current maintenance staff could take on additional responsibilities and improve their level of performance. KCU continues to modernize its legacy facilities and expand its campuses by adding additional buildings. The university\u2019s image has experienced transformative results and overall satisfaction levels have greatly improved with PropertyTRAK.<\/p>\n<p>Performance metrics across all operations show that facilities services have improved and are operating more efficiently. Through the preventive maintenance program, usable life of many major assets has been extended. The organization has been able to delay replacement of these assets, making a substantial positive impact on annual capital budgets. Providing a high level of service while restraining the growth rate of the maintenance staff has saved KCU an average of more than $120,000 annually over a five-year period.<\/p>\n<\/div>\n<\/header>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.propertytrak.com\/site\/wp-content\/uploads\/2022\/04\/PropertyTRAK_Case-Study-KCU_600_3.png&#8221; title_text=&#8221;PropertyTRAK_Case-Study-KCU_600_3&#8243; align=&#8221;center&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;#0d73be&#8221; header_3_line_height=&#8221;1.6em&#8221; global_colors_info=&#8221;{}&#8221;]<header class=\"entry-header\">\n<div class=\"entry-sub-title\">\n<h3>Fit Within Operations\u2019 Department<\/h3>\n<p>Operations can check status information to easily manage on-going work and new issues that arise at either campus. Maintenance staff has ready access to their schedules and assignments for improved convenience and job satisfaction. QR codes can easily track all assets and help document the work associated with each piece of equipment. User roles encourage participation so employees can easily submit service requests and Vendor Users can directly document assigned work order details, photos, and invoices. Recognition of service improvements has increased the Operations\u2019 team\u2019s job satisfaction. Real-time network access and automated communication combine to deliver substantial time and cost savings.<\/p>\n<h3>Benefits to University<\/h3>\n<p>Operations can now go to planning and budget meetings prepared with actual data from new construction and other projects. Decisions based on actual trends have saved money for the institution. Proposals to extend the useful life of assets can be relied upon when re-appropriating funds to other needed improvements. With the responsive solution and processes in place, management and staff can be proud of the<span>\u00a0<\/span><a href=\"https:\/\/www.propertytrak.com\/site\/video-showcase\/\" target=\"_blank\" rel=\"noopener\">high-quality, safe environment<\/a><span>\u00a0<\/span>they maintain for the KCU Community of employees, administrators, teachers, students, and their families.<\/p>\n<h3>Final Comment<\/h3>\n<p><em>\u201cPropertyTRAK is key in our ability to manage and plan our facilities and operations\u2019 maintenance needs. We rely on it every day, and it would add great value and insight to any business.\u201d<span>\u00a0<\/span><\/em><em>Kevin Cambers, Facilities Manager, Kansas City University<\/em><\/p>\n<h3>About PropertyTRAK<\/h3>\n<p><a href=\"https:\/\/www.propertytrak.com\/\" target=\"_blank\" rel=\"noopener\"><em>PropertyTRAK<\/em><\/a><em><span>\u00a0<\/span>is a cloud-based Operations CMMS software solution, designed to manage assets and buildings for sustainability. Clients benefit from the ability to organize, automate and simplify workflow events and communications. PropertyTRAK has more than 15 years\u2019 experience supporting clients nationwide with broad capabilities including industrial-level Mobile Applications for iOS and Android devices.<\/em><\/p>\n<\/div>\n<\/header>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; prev_background_color=&#8221;#ffffff&#8221; admin_label=&#8221;Header Section&#8221; _builder_version=&#8221;4.16&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(255,255,255,0) 67%|#ffffff 91%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(255,255,255,0)&#8221; background_color_gradient_start_position=&#8221;67%&#8221; background_color_gradient_end=&#8221;#ffffff&#8221; background_color_gradient_end_position=&#8221;91%&#8221; background_image=&#8221;https:\/\/www.propertytrak.com\/site\/wp-content\/uploads\/2020\/04\/T3-scaled.jpg&#8221; custom_margin=&#8221;47px||||false|false&#8221; custom_padding=&#8221;12vw||7px||false|false&#8221; top_divider_style=&#8221;arrow&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221; da_disable_devices=&#8221;off|off|off&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_color=&#8221;rgba(255,255,255,0.82)&#8221; width=&#8221;55%&#8221; custom_margin=&#8221;||4vw||false|false&#8221; custom_padding=&#8221;5vw||5vw||true|false&#8221; animation_style=&#8221;zoom&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_zoom=&#8221;10%&#8221; border_radii=&#8221;on|30px|30px|30px|30px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Oswald|700||on|||||&#8221; header_2_font_size=&#8221;38px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_3_font=&#8221;Poppins|700||on|||||&#8221; header_3_text_color=&#8221;#0373be&#8221; header_3_font_size=&#8221;14px&#8221; header_3_letter_spacing=&#8221;1px&#8221; header_3_line_height=&#8221;2em&#8221; custom_margin=&#8221;||3vw||false|false&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;30px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<h3 style=\"text-align: center;\">Organize \u2022 automate \u2022 simplify<\/h3>\n<h2 style=\"text-align: center;\">Start Saving Now with PropertyTRAK<\/h2>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/www.propertytrak.com\/site\/plans-pricing\/&#8221; button_text=&#8221;Find the Perfect Plan&#8221; button_alignment=&#8221;center&#8221; 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