{"id":229363,"date":"2020-07-08T16:33:08","date_gmt":"2020-07-08T21:33:08","guid":{"rendered":"https:\/\/www.propertytrak.com\/site\/?p=229363"},"modified":"2023-07-14T13:29:01","modified_gmt":"2023-07-14T18:29:01","slug":"more-details-go-to-the-work-order-when-the-work-order-is-approved","status":"publish","type":"post","link":"https:\/\/www.propertytrak.com\/site\/more-details-go-to-the-work-order-when-the-work-order-is-approved\/","title":{"rendered":"More details go to the Work Order when the Work Order is approved"},"content":{"rendered":"\n\n\n\n\n[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.4.9&#8243;][et_pb_row _builder_version=&#8221;4.4.9&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.9&#8243;][et_pb_text _builder_version=&#8221;4.4.9&#8243; text_font=&#8221;Montserrat||||||||&#8221; hover_enabled=&#8221;0&#8243;]<p><strong><span>Benefit<\/span>:<span>\u00a0<\/span><\/strong><span>more information from the request is now available to assigned staff.<\/span><\/p>\n<p><a href=\"https:\/\/www.propertytrak.com\/blog\/wp-content\/uploads\/2013\/08\/2013-08-service-request-more-details.png\"><img decoding=\"async\" class=\"size-full wp-image-288 aligncenter lazyload\" title=\"2013-08-service-request-more-details\" data-src=\"https:\/\/www.propertytrak.com\/blog\/wp-content\/uploads\/2013\/08\/2013-08-service-request-more-details.png\" alt=\"Screenshot of service request with more details field\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/a><span>Requesters can provide information regarding the request using the more details field. This field now automatically carries over to the work order upon approval.<\/span><\/p>\n<p><strong><span><\/span><\/strong><\/p>\n<p><span>The timestamp of the service request approval is automatically included in the instructions along with the More Details field from the service request.<\/span><\/p>\n<p><span><\/span><\/p>\n<p><a href=\"https:\/\/www.propertytrak.com\/blog\/wp-content\/uploads\/2013\/08\/2013-08-approved-request-with-details.png\"><img decoding=\"async\" class=\"size-full wp-image-289 aligncenter lazyload\" title=\"2013-08-approved-request-with-details\" data-src=\"https:\/\/www.propertytrak.com\/blog\/wp-content\/uploads\/2013\/08\/2013-08-approved-request-with-details.png\" alt=\"screenshot of approved service request with work order\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/a><\/p>\n<p><span>When the service request is approved and the work is assigned, the user can also change the Instructions field as necessary to make sure that the task is clear for the assigned staff.<\/span><\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n\n\n\n\n","protected":false},"excerpt":{"rendered":"<p>Requesters can provide information regarding the request using the more details field. This field now automatically carries over to the work order upon approval.<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"1080","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[80],"tags":[98,112,99,108],"dipi_cpt_category":[],"class_list":["post-229363","post","type-post","status-publish","format-standard","hentry","category-education","tag-efficiency","tag-management","tag-operations","tag-work-order"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.propertytrak.com\/site\/wp-json\/wp\/v2\/posts\/229363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.propertytrak.com\/site\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.propertytrak.com\/site\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.propertytrak.com\/site\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.propertytrak.com\/site\/wp-json\/wp\/v2\/comments?post=229363"}],"version-history":[{"count":4,"href":"https:\/\/www.propertytrak.com\/site\/wp-json\/wp\/v2\/posts\/229363\/revisions"}],"predecessor-version":[{"id":23417614,"href":"https:\/\/www.propertytrak.com\/site\/wp-json\/wp\/v2\/posts\/229363\/revisions\/23417614"}],"wp:attachment":[{"href":"https:\/\/www.propertytrak.com\/site\/wp-json\/wp\/v2\/media?parent=229363"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.propertytrak.com\/site\/wp-json\/wp\/v2\/categories?post=229363"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.propertytrak.com\/site\/wp-json\/wp\/v2\/tags?post=229363"},{"taxonomy":"dipi_cpt_category","embeddable":true,"href":"https:\/\/www.propertytrak.com\/site\/wp-json\/wp\/v2\/dipi_cpt_category?post=229363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}