{"id":229353,"date":"2020-07-08T16:27:09","date_gmt":"2020-07-08T21:27:09","guid":{"rendered":"https:\/\/www.propertytrak.com\/site\/?p=229353"},"modified":"2023-07-14T13:33:03","modified_gmt":"2023-07-14T18:33:03","slug":"staff-with-no-permissions-can-create-service-requests-and-view-own-requests","status":"publish","type":"post","link":"https:\/\/www.propertytrak.com\/site\/staff-with-no-permissions-can-create-service-requests-and-view-own-requests\/","title":{"rendered":"Staff with no permissions can create service requests and view own requests"},"content":{"rendered":"\n\n\n\n\n[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.4.9&#8243;][et_pb_row _builder_version=&#8221;4.4.9&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.9&#8243;][et_pb_text _builder_version=&#8221;4.4.9&#8243; text_font=&#8221;Montserrat||||||||&#8221; hover_enabled=&#8221;0&#8243;]<p><strong><span>Benefit<\/span><\/strong><span>: This change provides a new level of staff role to enable staff to have very limited work order access, but still be able to submit service requests like an employee or tenant user.<\/span><\/p>\n<p><span>This is a change to the way the permissions work. Previously, staff users needed work order edit in order to submit service requests. Now, staff with no work order permission can create service requests and view their own service requests. Staff need work order view permission to view or add documents.<\/span><\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n\n\n\n\n","protected":false},"excerpt":{"rendered":"<p>This change provides a new level of staff role to enable staff to have very limited work order access, but still be able to submit service requests like an employee or tenant 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